Careers At Eataly USA

Current job opportunities are posted here as they become available.

 


General Manager of Restaurants

Department: Restaurant General
Store Location: Chicago

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants! The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams.

Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers.

  • Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
  • Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
  • Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
  • Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
  • Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
  • Documents, investigates and resolves employee and guest incidents
  • Performs other duties as required or assigned

QUALFICATIONS

  • Bachelor’s Degree
  • 6+ years of front of house management experience in a high-volume, fast-paced restaurant
  • Exceptional communication, leadership, motivational and team-building skills  
  • Demonstrated problem-solving, organizational, analytical and business management skills
  • Advanced proficiency in Microsoft Office
  • Experience with Italian cuisine and wine highly preferred  

JOB REQUIREMENTS

  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Availability to travel up to 10% of the time

BENEFITS AND PERKS

  • Medical, Dental, Vision Insurance
  • Paid Parental Leave
  • Paid Time Off
  • 401K with company match
  • Commuter Benefits and Plum Benefits
  • Discounts at Eataly
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