Careers At Eataly USA

Current job opportunities are posted here as they become available.


General Manager of Retail

Department: Retail General
Store Location: Dallas

The world’s largest artisanal Italian food and beverage marketplace is coming to Texas! Eataly Dallas will open in 2020 in NorthPark Center. Eataly was founded in Italy in 2007 and has since expanded to more than 39 locations (and counting!) across the globe.

Eataly is a place where you can EAT, SHOP and LEARN about high-quality, authentic Italian cuisine. Each Eataly location contains an array of restaurants, cafés, to-go eateries, fresh counters (think Italian cheese and meat, and fresh pasta made in front of you!), a grocery market with more than 10,000 products, and a cooking school.

Eataly is an Equal Opportunity Employer. Eat Better, Live Better!


Eataly’s bustling marketplaces feature a comprehensive retail offering including: imported and local grocery products; bread, pasta and mozzarella produced daily on premises; an extensive selection of fresh meat, fish and cheese; wine; and housewares. 

The General Manager (GM) of Retail oversees the complex retail operations of an Eataly store. The GM of Retail is an operational leader who not only sets strategy and analyzes financials but also leads through example and stays close to the products and team through consistent presence on the floor.

Reports directly to the Director of Store Operations. Manages the Fresh Market Manager and Market Manager. 

  • Directs and organizes the store’s retail operations to maximize profitability
  • Develops departmental goals and leads a team of managers
  • Works closely with each manager to understand operational needs and boost interdepartmental collaboration
  • Analyzes financial data and develops strategies around pricing, merchandising and promotions
  • Manages merchandise and creates product lists, identifying roll-outs and phase-outs of products
  • Prepares weekly updates on the retail department for senior leadership
  • Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
  • Documents, investigates and resolves employee and guest incidents
  • Performs other duties as required or assigned


  • Bachelor’s Degree
  • 6+ years of retail or grocery management experience in a high-volume, fast-paced environment
  • Excellent verbal and written communications skills
  • Exceptional leadership, motivational and team-building skills  
  • Demonstrated problem-solving, organizational, analytical and business management skills
  • Advanced proficiency in Microsoft Office
  • Experience with Italian products and wine


  • Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
  • Ability to lift up to 50 lbs.
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to operate equipment such as a slicer, pasta machine or cash register as needed
  • Availability to travel up to 10% of the time


  • Medical, Dental, Vision Insurance
  • Paid Parental Leave
  • Paid Time Off
  • 401K with company match
  • Commuter Benefits 
  • Discounts at Eataly


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