Careers At Eataly USA

Current job opportunities are posted here as they become available.

 


Front End Lead

Department: Retail General
Store Location: Dallas

The world’s largest artisanal Italian food and beverage marketplace is coming to Texas! Eataly Dallas will open in 2020 in NorthPark Center.

Eataly was founded in Italy in 2007 and has since expanded to more than 39 locations (and counting!) across the globe. Eataly is a place where you can EAT, SHOP and LEARN about high-quality, authentic Italian cuisine. Each Eataly location contains an array of restaurants, cafés, to-go eateries, fresh counters (think Italian cheese and meat, and fresh pasta made in front of you!), a grocery market with more than 10,000 products, and a cooking school.

Eataly is an Equal Opportunity Employer. Eat Better, Live Better!

JOB OVERVIEW 

The Front End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Front End Manager. 

  • Handles monetary transactions and performs advanced cashiering duties  
  • Assists in supervising the Front End team to ensure optimal performance and guest experience  
  • Approves voids, employee discounts, returns and exchanges 
  • Processes and settles daily cash and credit transactions for all departments 
  • Processes and prepares shipment of daily cash deposits 
  • Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments  
  • Processes and monitors currency orders to ensure that cash is always available for transactions 
  • Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine 
  • Orders and monitors inventory of supplies needed for the Front End 
  • Documents, investigates, escalates and resolves employee or guest incidents  
  • Performs other duties as required or assigned 

QUALIFICATIONS 

  • 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred  
  • Ability to handle money accurately and perform mathematical equations 
  • Intermediate computer skills including e-mail and Microsoft Office 
  • Bachelor’s Degree highly preferred 

JOB REQUIREMENTS 

  • Availability to work onsite with a flexible schedule often including weekends 
  • Ability to lift up to 50 pounds 
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting 

BENEFITS AND PERKS 

  • Medical, Dental, Vision Insurance and Paid Parental Leave 
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits 
  • Free staff lunch daily and discounts at Eataly  
  • Fun staff classes on products and Italian cuisine

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