Careers At Eataly USA

Current job opportunities are posted here as they become available.


Retail Sales Associate

Department: Retail General
Store Location: Dallas

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. Eataly is a place where you can EAT, SHOP and LEARN about high-quality, authentic Italian cuisine. Each Eataly location features an array of restaurants, cafés, to-go eateries, fresh counters (think Italian cheese and meat, and fresh pasta made in front of you!), a grocery market with more than 10,000 products, and a cooking school.

Eataly Dallas is open in NorthPark Center, and we are expanding our team! In addition to a positive work environment and opportunities for career growth, Eataly offers excellent benefits for all positions:

  • Medical, Dental and Vision Insurance Benefits
  • Paid Paternity Leave
  • Paid Time Off
  • 401K with Company Match
  • Commuter Benefits
  • Store and Restaurant Discounts

Eat Better, Live Better! Eataly is an Equal Opportunity Employer.


At Eataly, a Retail Sales Associate is also referred to as a Storyteller. A Storyteller assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to; Front End Manager.  

  • Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market 
  • Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items  
  • Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library  
  • Communicates daily/monthly new information to Eataly teams 
  • Prepares and executes product tastings and demonstrations 
  • Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams 
  • Assists with events, such as feste and sagre, and tours for guests  
  • Circulates store regularly to ensure shopping carts are always available in designated areas  
  • Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift  
  • Performs other duties as required or assigned 


  • High school diploma or equivalent  
  • Previous retail and/or restaurant experience preferred   
  • Knowledge of and passion for Italian food and beverage  
  • Outstanding communication and relationship-building skills 
  • Outgoing personality and ability to sell 
  • Intermediate computer skills   


  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays  
  • Ability to lift up to 50 pounds 
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting 


Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System