Careers At Eataly USA

Current job opportunities are posted here as they become available.



Department: Marketing
Store Location: Dallas

The world’s largest artisanal Italian food and beverage marketplace is coming to Texas! Eataly Dallas will open in 2020 in NorthPark Center.

Eataly was founded in Italy in 2007 and has since expanded to more than 39 locations (and counting!) across the globe. Eataly is a place where you can EAT, SHOP and LEARN about high-quality, authentic Italian cuisine. Each Eataly location contains an array of restaurants, cafés, to-go eateries, fresh counters (think Italian cheese and meat, and fresh pasta made in front of you!), a grocery market with more than 10,000 products, and a cooking school.

Eataly is an Equal Opportunity Employer. Eat Better, Live Better!


A Storyteller assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to; Events and Storytelling Manager.  

  • Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market 
  • Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items  
  • Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library  
  • Communicates daily/monthly new information to Eataly teams 
  • Prepares and executes product tastings and demonstrations 
  • Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams 
  • Assists with events, such as feste and sagre, and tours for guests  
  • Circulates store regularly to ensure shopping carts are always available in designated areas  
  • Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift  
  • Performs other duties as required or assigned 


  • High school diploma or equivalent  
  • Previous retail and/or restaurant experience preferred   
  • Knowledge of and passion for Italian food and beverage  
  • Outstanding communication and relationship-building skills 
  • Outgoing personality and ability to sell 
  • Intermediate computer skills   


  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays  
  • Ability to lift up to 50 pounds 
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting 


  • Health Coverage - Medical, Dental, Vision Insurance and Paid Parental Leave 
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits 
  • Free family lunch daily and discounts at Eataly 
  • Fun staff classes on products and Italian cuisine 


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