Careers At Eataly USA

Current job opportunities are posted here as they become available.


Human Resources Business Partner

Department: Human Resources
Store Location: Downtown - NYC

Eataly is a place where you can EAT, SHOP and LEARN about high-quality, authentic Italian cuisine. Each Eataly location contains an array of restaurants, cafés, to-go eateries, fresh counters (think Italian cheese and meat, and fresh pasta made in front of you!), a grocery market with more than 10,000 products, and a cooking school.

Eataly is an Equal Opportunity Employer. Eat Better, Live Better!


The Human Resources Business Partner (HRBP) leads the HR function of an Eataly store: interpretation of policies, recruitment and selection, onboarding, benefits administration, training, performance management, employee relations, terminations and more.

Directly reports to the Director of Store Operations and functionally reports to the Vice President of Human Resources (VP of HR). Manages the store HR team.

  • Collaborates with the VP of HR to deploy a fully integrated People strategy for the whole employee life cycle, serving as a liaison between the corporate center and store team
  • Partners with senior leadership to ensure the HR strategy is structured and functioning to best support business and financial objectives
  • Recruits team members and prepares them for proper cultural assimilation from day #1 by establishing and leading orientation and onboarding programs
  • Manages complex employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors
  • Helps to develop and facilitate a company-wide training and development platform, which outlines base/foundational requirements, provides clear career progression and allows for opportunities to add and strengthen skills
  • Ensures legal compliance: monitors and implements applicable HR federal and state requirements; conducts investigations; maintains records; represents the organization at hearings if necessary
  • Analyzes trends and metrics to develop solutions, programs and policies
  • Performs other duties as required or assigned


  • Availability to work onsite at Eataly Downtown
  • Fluency in Spanish


  • Bachelor’s Degree; Advanced degree preferred
  • 4+ years of full cycle HR experience in a multi-facility business environment in the New York area
  • Excellent understanding of all components of HR including systems, databases and metrics
  • Ability to be proactive, independent, efficient and resourceful in a hands-on fluid environment
  • Outstanding leadership and project management skills
  • Solid analytical and problem-solving skills
  • Excellent communication, listening and interpersonal skills; ability to build relationships at all levels
  • Passion for high-quality food and guest service

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