Careers At Eataly USA

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Bread Bakery Manager

Department: Bakery
Store Location: Chicago

Bakery Manager

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.


The Bakery Manager oversees the production of bread products for an Eataly, including but not limited to: breads, pizza alla pala, rolls, focaccia and seasonal items. The Bakery Manager leads and develops a team of Bakers, Pizza Makers and Bakery Sales Associates in a 24-hour-operating bakery.

Reports directly to the General Manager (GM) of Retail and reports functionally to the Bakery Quality Head.

  • Manages the bakery team of 15-20 employees: hires; schedules and approves vacation; submits payroll; provides feedback and motivation; trains on products, ingredients and processes; handles terminations
  • Prepares bread products for restaurant and retail operations in accordance with Eataly’s authentic Italian recipes and quality standards
  • Maintains and nurtures natural yeast, local and organic flour, and naturally leavened products
  • Follows prescribed training programs for all team members
  • Collaborates closely with the Retail GM to ensure all necessary parties are aware of daily bakery activities, including absences, schedule coverage and product availability
  • Communicates with the Executive Chef, Retail GM and Bakery Quality Head on new recipes for the bakery
  • Orders and monitors inventory of all ingredients and products for the bakery, including tracking and documenting daily transfers and waste in the appropriate system
  • Reviews financial information such as sales/costs and monitors budget to ensure efficient operation and spending within the specified budget; works with Retail GM to correct any deviations from the budget
  • Maintains a clean and sanitary food production area according to Department of Health standards
  • Documents, investigates, elevates and resolves employee and guest incidents
  • Performs other duties as required or assigned


  • 5+ years of experience in bread and related production
  • 2+ years of experience managing a sales and production team; preferably in a grocery bakery department
  • Excellent communication skills
  • Outstanding time management stills
  • Proficiency in Microsoft Office
  • Degree from a post-secondary culinary arts training program highly preferred


  • Required availability to work onsite with a flexible, open schedule often including evenings, overnight, weekends and holidays
  • Ability to work in excess of 40 hours per week when needed
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for at least 8 hours, including standing, walking, bending and squatting
  • Ability to work with a wood burning oven, electric pizza convection oven and commercial spiral mixer


  • Medical, Dental, Vision Insurance and Paid Parental Leave
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
  • Free staff lunch daily and discounts at Eataly
  • Fun staff classes on products and Italian cuisine

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