Careers At Eataly USA

Current job opportunities are posted here as they become available.

 


Wine Shop Lead

Department: Wine
Store Location: Los Angeles

WIne Shop lead

 

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Oversees the Wine Club project and the e-commerce platform. Reports to the Wine Shop Manager.  

  • Provides prompt, efficient and friendly guest service
  • Educates guests about Italian wine and assists with wine tastings
  • Receives and stocks wine and wine store merchandise
  • Assists with wine store inventory, invoice review and requisitions
  • Rotates, faces and replenishes merchandise and ensures highest quality standards are met
  • Answers the telephone promptly and provides friendly, helpful service to customers who call
  • Assists with scheduling and administrative duties
  • Oversees the Wine Club project
  • Fulfills orders, responds to emails and provides customer service for the Ecommerce platform
  • Performs other duties as required or assigned

QUALIFICATIONS

  • High school graduate or equivalent
  • 2+ years of wine sale experience
  • Excellent verbal and written communication skills
  • Basic math skills
  • Knowledge of wine, in particular Italian wine
  • Experience working with a Wine Club project

JOB REQUIREMENTS

BENEFITS AND PERKS

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