Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through virtual classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

At Eataly, this position is referred to as a "Front End Sales Associate”. The Front End Sales Associate handles payments and ensures accurate accounting of all transactions, collections and disbursements for online orders. Reports to the Front End Manager.

• Selects and scans items, using a handheld mobile device, for orders placed
• Provides clients with information and help on products
• Responds to questions regarding items, such as fashion products
• Confirms orders and enquires into additional requirements
• Locks customers’ orders and provides them with delivery timelines
• Handpicks items on customers’ lists in the correct order
• Ensures orders are complete and properly placed into carts
• Runs items through the checkout counter and pays for them through cash or credit/debit cards
• Packs orders for customers
• Collects cash, checks or charge payments from guests and provides change and charge vouchers if needed
• Verifies accuracy of cash bank by counting cash, checks and charge payments at end of shift
• Obtains and reviews information regarding price changes
• Verifies employee discounts, returns, exchanges and voids with the assistance of the manager or shift lead
• Returns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, helps restock, and supports team members
• Possible rotations to other stations such as our Bakery or Fresh Pasta counters
• Performs other duties as required or assigned

QUALIFICATIONS

• Basic math and cash-handling skills
• Basic knowledge of the functions of cash registers
• Personal shopping experience preferred
• High school graduate or equivalent preferred

JOB REQUIREMENTS

• Availability to work a flexible schedule including afternoons, nights, weekends and holidays
• Ability to remain stationary for periods of up to 8 hours
• Ability to bend and stoop on occasion
• Ability to escort guests to other parts of the facility as circumstances dictate

BENEFITS AND PERKS

• Medical, Dental, Vision Insurance and Paid Parental Leave
• Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
• Free staff lunch daily and discounts at Eataly