Careers At Eataly USA

Current job opportunities are posted here as they become available.


General Manager of Restaurants - Dallas, TX

Department: Restaurant General
Store Location: Los Angeles

Eataly is a place where you can EAT, SHOP and LEARN about high-quality, authentic Italian cuisine. 

We are seeking a multi-unit General Manager (GM) of Restaurants to join our senior leadership team at Eataly Dallas in NorthPark Center.

Eataly Dallas features three Italian restaurants (in addition to cafés, to-go eateries, fresh counters, a grocery market and a cooking school) :

TERRA RESTAURANT- centered around a wood-burning Italian grill, where our chefs cooks over open flames. Pair the playful and plentiful grilled dishes with herb-infused cocktails, rare wines, and barrel-aged beers.

LA PIZZA & LA PASTA RESTAURANT - features a seasonal selection of dishes offered just steps away from where our expert pasta chefs and dough-slinging pizzaioli (pizza makers) create dishes before your eyes.

IL PASTAIO DI EATALY RESTAURANT - offers fresh, housemade pasta by the bowlful, prepared daily by Eataly's very own pastai who knead, roll, cut and form each shape from scratch according to artisanal pasta-making traditions.

Job Overview

The GM of Restaurants oversees the complex operations of full-service restaurants at Eataly Dallas. Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers.

  • Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
  • Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
  • Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
  • Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
  • Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
  • Documents, investigates and resolves employee and guest incidents
  • Performs other duties as required or assigned


  • Bachelor’s Degree
  • 6+ years of front of house management experience in a high-volume, fast-paced restaurant
  • Exceptional communication, leadership, motivational and team-building skills
  • Demonstrated problem-solving, organizational, analytical and business management skills
  • Advanced proficiency in Microsoft Office
  • Experience with Italian cuisine and wine highly preferred

Job Requirements

  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Availability to travel occasionally

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Parental Leave
  • Paid Time Off
  • 401K with company match
  • Commuter Benefits
  • Discounts at Eataly

Eataly is an Equal Opportunity Employer. Eat Better, Live Better!


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