RESTAURANT ASSISTANT GENERAL MANAGER

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through virtual classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

• Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
• Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
• Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
• Manages inventory levels and replenishes goods and operating materials
• Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
• Documents, investigates and resolves employee and guest incidents
• Maintains a high level of hospitality towards guests as well as within the team
• Performs other duties as required or assigned

QUALIFICATIONS

• Bachelor’s Degree or Associate Degree
• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
• Demonstrated problem-solving, organizational, analytical and business management skills
• Excellent communication, leadership and team-building skills
• Advanced proficiency in MS Office
• Experience with Italian cuisine and wine highly preferred

JOB REQUIREMENTS

• Availability to work a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

BENEFITS AND PERKS

• Health Coverage – Medical, Dental, Vision Insurance and Paid Parental Leave
• Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
• Free staff lunch daily and discounts at Eataly

Come and be a part of our exciting restaurant team and experience our most unique restaurant outlets like Serra Stellata and Baita!