Careers At Eataly USA

Current job opportunities are posted here as they become available.



Department: QSR General
Store Location: Boston



Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.



A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the QSR General Manager and the QSR Assistant General Managers.


  • Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters
  • Provides guests with exceptional service and product details, such as coffee blend or preparation description
  • Sets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
  • Ensures all items are dated and following First in First Out (FIFO) standards
  • Weighs, grinds or packs coffee beans for guests according to their specifications
  • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills
  • Cleans and sanitizes work areas in accordance with supervising health agency of the area
  • Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies
  • Maintains a calm demeanor during periods of high volume
  • Performs other duties as required or assigned



  • Knowledgeable and enthusiastic about coffee, tea and drink preparation and product
  • Outstanding communication and guest service skills
  • Ability to perform simple mathematical calculations and follow directions for all production
  • 1+ year barista experience on a manual espresso machine preferred
  • High school diploma preferred





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