Careers At Eataly USA

Current job opportunities are posted here as they become available.


Quick Service Restaurants (QSR) Barista Specialist

Department: QSR General
Store Location: Boston

Quick Service RestaURANTS (QSR) Specialist


Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.


Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The QSR Specialist assists with the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers.


  • Provides service across all QSR counters, ensuring the team consistently meets high standards of hospitality
  • Sets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
  • Ensures all items are dated and following First in First Out (FIFO) standards
  • Manages transactions and ensures accurate accounting
  • Prepares necessary collateral, weighs, labels, packages and serves products
  • Supports, motivates, guides, educates and mentors team members
  • Monitors inventory, checks orders and distributes supplies as needed throughout the department
  • Ensures department complies with all quality, health, safety and sanitation standards
  • Documents, investigates, resolve and escalates guest incidents
  • Assists with administrative duties as needed
  • Performs other duties as required or assigned



  • High school diploma or equivalent; post-secondary degree preferred
  • 1+ year of lead or supervisory experience in food service
  • Basic math skills and ability to handle money accurately
  • Excellent communication and problem-solving skills
  • Knowledge of coffee and coffee production
  • Knowledge of Italian cuisine and beverage preferred





  • Medical, Dental, Vision Insurance and Paid Parental Leave
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
  • Free staff lunch daily and discounts at Eataly
  • Fun staff classes on products and Italian cuisine

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