Careers At Eataly USA

Current job opportunities are posted here as they become available.

 


Restaurant Manager

Department: Restaurant General
Store Location: Boston

Restaurant floor manager

 

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

 

JOB OVERVIEW

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.
 

  • Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
  • Documents, investigates, escalates and resolves all employee and guests incidents
  • Ensures exceptional service standards are consistently met and that activities are carried out effectively
  • Inspects dining room and storage areas to ensure compliance with health and safety regulations
  • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
  • Reviews financial information such as sales, inventory and costs to monitor budget
  • Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
  • Performs other duties as required or assigned

 

QUALIFICATIONS

  • 3+ years of experience leading or managing a front-of-house restaurant team
  • Solid understanding of food and beverage operations, sequence of service and high-end service standards
  • Outstanding communication, leadership and problem-solving skills
  • Experience managing a reservation book with OpenTable preferred
  • Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
  • Knowledge of Italian cuisine and beverage highly preferred

 

JOB REQUIREMENTS

BENEFITS AND PERKS

 

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