Careers At Eataly USA

Current job opportunities are posted here as they become available.


Human Resources Generalist

Department: Human Resources
Store Location: Flatiron - NYC

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.



The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).  

  • Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit
  • Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up
  • Organizes in-store hiring events and participates in external job fairs
  • Provides training to hiring managers on the Applicant Tracking System and effective interviewing
  • Prepares employees for proper cultural assimilation through onboarding and new hire orientation
  • Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors
  • Works with managers to make coaching and development of employees a daily activity
  • Collaborates with Corporate to build and implement trainings for employees
  • Drives awareness and adoption of broad benefits offerings at Eataly
  • Conducts and analyzes exit interviews to identify and recommend improvements to existing processes
  • Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements
  • Supports the HRBP with metrics and data analysis
  • Performs other duties as required or assigned


  • Bachelor’s Degree
  • 3+ years of HR experience, preferably in retail and/or hospitality
  • Understanding of all components of HR including systems, databases and metrics
  • Solid analytical and problem-solving skills
  • Excellent communication, listening and interpersonal skills
  • Fluency in Spanish preferred


  • Medical, Dental, Vision Insurance and Paid Parental Leave
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
  • Free staff lunch daily and discounts at Eataly

Fun staff classes on products and Italian cuisine

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