Careers At Eataly USA

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Bakery Manager

Department: Bread Production
Store Location: Boston



Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.



The Bread Production Manager or “The Bakery Manager” as we call it at Eataly, oversees the production of bread products for Eataly Boston, including but not limited to: breads, Roman style pizza, rolls, focaccia and seasonal items. The Bakery Manager leads and develops a team of Bakers and Sales Associates in a 24-hour-operating bakery. Reports directly to the General Manager of Retail and reports functionally to the Eataly USA Corporate Head of Bakery.


  • Prepares bread products for restaurant and retail operations in accordance with Eataly’s authentic Italian recipes and quality standards using the highest quality Italian and local flours and other ingredients
  • Maintains and nurtures natural yeast, local and organic flour, and naturally leavened products
  • Manages the bakery team of 15-20 employees: hires, schedules, approves vacation, submits payroll, provides feedback and motivation, trains on products, ingredients and processes, and handles terminations
  • Collaborates closely with the GM of Retail to ensure all necessary parties are aware of daily bakery activities, including absences, schedule coverage and product availability
  • Documents, investigates, elevates and resolves all employee and guest incidents
  • Communicates with the Executive Chef, GM of Retail and Corporate Head of Bakery on new recipes
  • Orders and monitors inventory of all ingredients and products for the bakery, including tracking and documenting daily transfers and waste in the appropriate system
  • Reviews financial information such as sales/costs and monitors budget to ensure efficient operation and spending within the specified budget; works with GM of Retail to correct any deviations from the budget
  • Maintains a clean and sanitary food production area according to Department of Health standards
  • Performs other duties as required or assigned



  • 5+ years of experience in bread and related production
  • 2+ years of experience managing a sales and production team; preferably in a wholesale or grocery bakery department
  • Excellent communication skills
  • Outstanding time management stills
  • Proficiency in Microsoft Office
  • Degree from a post-secondary culinary arts training program highly preferred



  • Ability to oversee a 24-hour-operating bakery, including working weekends, nights and holidays  
  • Ability to lift over 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to work with a wood burning oven, electric pizza convection oven and commercial spiral mixer



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