Career Opportunities with Eataly USA

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Chef De Cuisine

Department: Central Kitchen
Store Location: Flatiron - NYC

Job Title


FLSA Status


Job Purpose

Eatalians are our most valued assets and will represent the company with passion, curiosity, and pride. Eataly strives to provide a work environment in which every employee can learn, grow, and reach his or her maximum potential.

As an ambassador of Eataly, the Chef de Cuisine (CDC) will be responsible for contributing to and leading the Eataly team in delivering our business, employee, menu, and guest service strategies on a daily operational basis. This person will collaborate interdepartmentally across all Eataly levels to accomplish individual and comprehensive store goals, directing and managing both retail and restaurant management and support staff as needed. The aim of our CDC is to direct the daily operations of the Eataly store through partnerships with and among all store leadership departments, including, but not limited to: Retail, Restaurant front of house, Restaurant back of house, QSR, human resources, public relations, events, education, and social media. He or she should have strong experience in effectively evaluating and nurturing a young, growing management team; demonstrable experience in human resources policies and procedures; as well as operational duties such as menu planning and food production, controlling food costs, profit and loss analysis, merchandising, and pricing. Our ideal candidate will also be responsible for maintaining guest service standards; will assist with our staff training and development initiatives; and will work with the store Executive Leadership teams as needed.

We are looking for an energetic individual to be a strong, focused management presence, not only maintaining food standards and customer service, but passionately training and inspiring staff at all levels about Eatalyís products and services.

The CDC will adhere to all company and department procedures, policies, expectations and quality standards.

Essential Job Functions (Duties & Responsibilities)


1.Manages and leads Eataly brand integrity through profit and loss analysis, maximizing departmental sales while minimizing outgoing costs; leads promotional and event planning and processes; oversees the implementation of all visual store presentations; directs the execution of prices changes and markdowns.†

2.Analyzes sales figures and forecasts future sales volumes to plan and maximize sales. Will also be responsible for managing the overall Eataly retail and restaurant budgets as assigned and assisting the store leadership team in controlling departmental costs.†

3.Works alongside all retail, restaurant and corporate departments to effectively monitor store daily operations; manages and executes the development of Eataly store employees by providing guidance to each individual departmental leadership team; also provides in-the-moment coaching, training and feedback to employees as needed; actively facilitates the growth and career paths of employees.†

4.Works with all members of the Eataly store leadership team to develop a high-performing employee base and a guest-centric culture. This includes being responsible for employee training and development and providing feedback and motivating the management staff to continually help their teams to improve.†

5.Accomplishes employee relations objectives by working directly with Human Resources. This includes, but is not limited to: selecting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Will be solely responsible for enacting hiring and termination decisions with input from his or her support management team; will be solely responsible for enacting performance evaluation and compensation decisions with input from his or her support management team. †

6.†Collaborates inter-departmentally with restaurants and corporate as needed to plan activities, special events, share information, etc.†

Minimum Qualifications

  • A minimum of five (5) years of management experience in a restaurant back of house setting including at least two (2) years of chef de cuisine experience.
  • Advanced computer skills are required
  • Exceptional communication skills
  • Knowledge of Italian cuisine preferred


  • Bachelorís degree in related field strongly preferred
  • Degree from a postsecondary culinary arts training program is strongly preferred

Physical Effort

Position requires standing, bending and mobility the entire work day. Must be able to lift up to 50 pounds frequently and work with all kitchen equipment.

Mental Effort

Must be able to lead and manage the back of house team. Must be able to follow written and verbal instructions. Ability to communicate effectively and understand instructions.

Tools or Equipment Used

Scale, packaging supplies, knife, band saw, etc.

Reporting Relationships

Reports to the Executive Store Leadership team

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