Career Opportunities with Eataly USA

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Careers At Eataly USA

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Bakery Manager/Head Baker

Department: Production - Bread
Store Location: Downtown - NYC

BAKERY MANAGER

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

The Bakery Manager oversees the production of bread products for an Eataly, including but not limited to: breads, pizza alla pala, rolls, focaccia and seasonal items. The Manager leads and develops a team of Bakers, Pizza Makers and Bakery Sales Associates in a 24-hour-operating bakery.   

Reports directly to the Retail General Manager and functionally to the Bakery Quality Head; manages the bakery team of 15-20 employees.

  • Prepares bread products for restaurant and retail operations in accordance with Eataly’s authentic Italian recipes and quality standards
  • Maintains and nurtures natural yeast, local and organic flour, and naturally leavened products
  • Manages the bakery team: hires; schedules; approves vacation; submits payroll; provides feedback and motivation; trains on products, ingredients and processes; coaches and counsels; handles terminations
  • Collaborates closely with the Retail GM to ensure all necessary parties are aware of daily bakery activities, including absences, schedule coverage and product availability
  • Documents, investigates, elevates and resolves all employee and guest incidents
  • Communicates with the Executive Chef, Retail GM and Bakery Quality Head on new recipes for the bakery
  • Orders and monitors inventory of all ingredients and products for the bakery, including tracking and documenting daily transfers and waste in the appropriate system
  • Reviews financial information. such as sales and costs, and monitors budget to ensure efficient operation and spending within the specified budget; works with Retail GM to correct any deviations from the budget
  • Maintains a clean and sanitary food production area according to Department of Health standards
  • Keeps a full and organized counter display at all times, according to predetermined standards in terms of hours of the day and products included
  • Performs other duties as required or assigned

QUALIFICATIONS

  • Degree from a post-secondary culinary arts training program strongly preferred
  • 5+ years of experience in bread and related production
  • 2+ years of experience managing a sales and production team; preferably in a grocery bakery department
  • Excellent communication skills
  • Outstanding time management stills
  • Proficiency in Microsoft Office

JOB REQUIREMENTS

  • Ability to oversee a 24-hour-operating bakery, including working weekends, nights and holidays  
  • Food Handler’s License
  • Ability to exert well-paced mobility for up to 8 hours and lift up to 55 lbs
  • Ability to work with a wood burning oven, electric pizza convection oven and commercial spiral mixer

BENEFITS AND PERKS

  • Medical, Dental, Vision Insurance and Paid Parental Leave
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
  • Free staff lunch daily and discounts at Eataly
  • Fun staff classes on products and Italian cuisine
 

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