Career Opportunities with Eataly USA

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Careers At Eataly USA

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Front End Manager

Department: Front End
Store Location: Boston

FRONT END MANAGER

Front End Department, Eataly Boston

Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can enjoy a meal at restaurants or quick-service counters, purchase the ingredients, and learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.

JOB OVERVIEW

The Front End Manager is responsible for training, scheduling and supervising the Front End team. The Manager documents, investigates and resolves all employee and guest incidents including guest complaints and directs escalated issues to the appropriate outlet.  Reports to the General Manager of Retail; Oversees the Front End Assistant Manager, Front End Shift Leads, Guest Relation Ambassadors and Cashiers.

  • Analyzes sales to determine business needs
  • Documents overages and shortages, enters sales data and deposits
  • Remains a visible presence on the floor and assists other managers/staff
  • Submits and reviews weekly payroll for the Front End department
  • Performs other duties as assigned

QUALIFICATIONS

  • Bachelor’s Degree in Finance or Accounting is desired
  • At least 2 years of experience as a supervisor in a retail setting, with experience managing a cashier team desirable
  • Must be able to handle money accurately and perform mathematical equations
  • Intermediate computer skills including e-mail and Microsoft Office are required

JOB REQUIREMENTS

  • Weekend availability a must
  • Cash Register, Counterpoint
  • Must be able to exert well-paced mobility for long periods of up to eight hours in length

BENEFITS & PERKS

  • Health Coverage - Medical, Dental, Vision Insurance and Paid Parental Leave
  • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
  • Free family lunch daily and discounts at Eataly
  • Fun staff classes on products and Italian cuisine 

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